Help Center

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Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

General Questions

Q: What is Lagenio?

Q: What makes Lagenio smartwatches different from other brands?

Safety & Privacy

Q: How secure is my child's data?

Q: Can strangers contact my child on their Lagenio watch?

Q: Is there a way to limit screen time?

Ordering & Support

Q: Where can I buy a Lagenio smartwatch?

Q: What is your return policy?

Q: Does my watch come with a warranty?